What are my health care rights and responsibilities?

U.S. Department of Health & Human Services

One is a Number is a Product of Pulse Center for Patient Safety Education & Advocacy

Pulse Center for Patient Safety Education & Advocacy

Information for Patients and Families

​The Joint Commission Speak Up
In March 2002, The Joint Commission launched its Speak Up™ patient safety program. Over time, the program has expanded to more than 40 countries and features infographics, animated videos, brochures and posters, which can be downloaded for free.

Asking your clinician to wash is never easy
Speak Up Videos

Asking your clinician to wash

                        For information on classes. workshops and patient and family training,                                                         contact: Pulse Center for Patient Safety Education & Advocacy 

               We Hope You Find Some Solutions Here                  If They Still Can't Get it Right in Healthcare, Maybe it's Time The Patients and Families Take Over

Agency for Healthcare Research and Quality

Information for Patients and Families

National Patient Safety Foundation

Information for Patients and Families

The National Patient Safety Foundation's Lucian Leape Institute Patient Safety is Personal, Partnering with Patients and Families for the Safest Care 
Receiving safe care is definitely a personal experience. The harm to patients resulting from medical errors at the most vulnerable moments of their lives is a profoundly intimate experience for everyone involved. Clinicians and staff are also deeply affected when they are involved in an adverse event and frequently suffer shame, guilt, fear, and long-lasting depression.

AHRQ, 20 Tips to Help Prevent Medical Errors Patient Fact Sheet 
That means taking part in every decision about your health care. Research shows that patients who are more involved with their care tend to get better results. Some specific tips, based on the latest scientific evidence about what works best, follow.

National Patient Safety Foundation; National Agenda for Action: Patients and Families in Patient Safety Nothing About Me, Without Me 
This document is a call to action to all hospitals, health systems, national and local healthcare organizations to involve patients and families in systems and patient safety programs.

Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care 
The Patient-Centered Communication standards were approved in December 2009 and released to the field in January 2010.

Ask Me 3 
Ask Me 3 is a patient education program

designed to improve communication

between patients and health care providers,

encourage patients to become active members

of their health care team, and promote improved health outcomes